Shipping policy
SHIPPING POLICY
Overview
Thank you for shopping with supermarket aisle. This Shipping Policy explains how we process, ship, and deliver your orders.
By placing an order, you agree to the terms outlined below.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
During high-volume periods, processing may take slightly longer. We will notify you if there are any significant delays.
Shipping Methods & Delivery Time
We offer standard international shipping.
Estimated delivery time:
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Standard Shipping: 7–15 business days
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International Shipping: 10–20 business days (varies by destination)
Please note that delivery times are estimates only and are not guaranteed.
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information.
Tracking updates may take 24–48 hours to appear.
Shipping Delays
Delays may occur due to:
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Customs clearance
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Carrier delays
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Weather conditions
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Peak season demand
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Other unforeseen circumstances
We are not responsible for delays caused by shipping carriers or customs authorities.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.
These charges are the responsibility of the customer and are not included in the product or shipping price.
We are not responsible for customs-related delays.
Incorrect Address
It is the customer’s responsibility to ensure all shipping information is correct.
We are not responsible for lost or undelivered orders due to incorrect or incomplete addresses.
If you need to update your address, please contact us immediately after placing your order.
Lost or Stolen Packages
We are not responsible for packages that are lost or stolen after being marked as delivered by the carrier.
If your package is missing, please contact the carrier first, and we will assist where possible.
Order Changes & Cancellation
Once an order has been processed or shipped, it cannot be modified or canceled.
Please contact us as soon as possible if you need assistance.
Contact Us
If you have any questions about shipping, please contact us: